You may request a return within 30 calendar days of receiving your order.

Once you have notified us, the products must be sent back within 14 calendar days. This returns policy does not affect your statutory consumer rights.

To qualify for a return, products must be unused, unworn, unwashed and in their original condition.

They must be returned with their original cardboard holder, labels and protective bag, without stains, damage, odours or other signs of use.

For hygiene reasons, worn or washed socks cannot be returned. Products showing signs of use or handling beyond what is reasonably necessary to inspect them may not qualify for a full refund.

Packs and bundles are sold as complete products at a discounted price.

All items included in the pack must be returned together, unused and with their original packaging and labels. Individual pairs from a discounted pack cannot be returned separately.

Contact us within 30 calendar days of receiving your order.

Include your order number and indicate which product or pack you would like to return. We will send you the return instructions and the correct return address.

Pack the products securely with all original packaging and labels and send them within 14 calendar days of notifying us.

Please use a trackable shipping service and keep your proof of postage until the return has been completed.

Customers are responsible for arranging and paying the direct cost of returning unwanted products.

InkSoc will cover the return cost when a product is defective, has been damaged during delivery or is different from the product ordered.

We do not currently offer direct exchanges.

If you would like a different size or design, please return the original product and place a new order. This allows the new product to be dispatched without waiting for the return to be processed.

Once your return has been received and inspected, we will notify you whether the refund has been approved.

Approved refunds will be made to the original payment method. Your bank or payment provider may require additional business days for the refund to appear.

For returns made under the statutory 14-day right of withdrawal, we will refund the returned products and, where applicable, the cost of the least expensive standard delivery method offered.

For voluntary returns requested after the statutory 14-day period but within our 30-day return window, the original shipping costs will not be refunded.

Express delivery supplements and return shipping costs are not refundable. We may withhold the refund until we receive the products or proof that they have been sent.

Contact us as soon as possible, preferably within 48 hours of receiving the order.

Please include your order number, a brief description of the issue and clear photographs of the product and parcel.

Once we have reviewed the issue, we will arrange an appropriate replacement or refund at no additional cost to you. Contacting us after 48 hours does not affect your statutory rights.